Yes. Right here:
By submitting a down payment for stove work by Chambers Rescue LLC, you are agreeing to the following terms:
1. The total cost of your stove has been determined by the base price for the work, plus any options you have selected, as stated in your invoice.
2. Unless otherwise agreed upon, your down payment will consist of 50% of the total cost. The remainder will be due upon completion of the agreed upon work.
a. Payment plans are available and must be discussed and confirmed in writing by both parties in advance of the down payment being made.
3. Your down payment is non-refundable.
4. If you have received an estimated timeframe for the completion of your stove, the time starts when your down payment has cleared.
5. Upon completion, you will be provided with pictures and a video of your stove to demonstrate that it is in full working order commensurate with the requested work.
6. Stoves may only be picked up for delivery after the final payment has been made.
7. An estimated time frame for the completion of your stove has been provided to you. Every effort will be made to meet this delivery date. Please note, however, that this is not a guarantee and regular updates will be provided to you while the restoration is underway.
8. Arrangements for the delivery of a stove from the Chambers Rescue workshop are the sole responsibility of the customer.
9. Chambers Rescue will work with you and/or any third party you contract with to facilitate moving the stove in order to ensure the stove’s safe arrival.
a. Any damage that occurs to the stove during transportation is the sole responsibility of the party transporting the stove.
b. If Chambers Rescue believes the stove will not be transported safely, it may refuse release of the stove until the customer releases Chambers Rescue from any liability prior to loading.
10. Your stove must be connected to your gas line in accordance with the rules and regulations in your location. Chambers Rescue does not connect gas appliances.
11. Installation of your stove in your home may result in slightly different performance than what was documented in the Chambers Rescue workshop video. On-site set-up and calibration may be required, especially if parts were removed for shipping. In this case, videos demonstrating how to set up and calibrate your stove are available on the Chambers Rescue website in order to help you or a third party complete this task. Chambers Rescue will also make itself available for phone and/or video call consultation in order to ensure the stove is working properly in your home.